Shipping Policy

Order Processing Time

Orders are processed on business days only (Monday to Saturday, excluding public holidays).

Orders placed before 4:00 PM (local time) are processed the same day.
Orders placed after 4:00 PM will be processed on the next business day.

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Delivery Time

For eligible destinations, next-day delivery is available for orders processed before the daily cutoff time.

For eligible destinations, Same-day delivery is available for orders placed befor 12:00 PM (extra charges applies) 

Delivery timelines are estimates and may vary due to factors outside our control, including courier delays, public holidays, or force majeure events.

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Shipping Coverage

At this time, we ship to selected locations only. Shipping availability and applicable rates are shown at checkout where applicable.

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Order Tracking

Once an order has been processed and dispatched, tracking information will be provided when available.

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Delays and Exceptions

While we aim to meet stated delivery timelines, delays may occur due to operational, logistical, or external circumstances. We are not liable for delays caused by third-party couriers or events beyond our reasonable control.

 

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Shipment Damage / DOA (Dead on Arrival)

the product arrives damaged or in a non-functional (DOA) condition:

Kindly report the issue immediately upon delivery.

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Contact

For any questions related to shipping or delivery, please contact us at the email address listed on our website.